Last updated: November 12, 2025
Leadaro, Inc. (“Leadaro,” “we,” “our,” or “us”) provides a revenue operations platform and related services (collectively, the “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms of Service (“Terms”). If you enter into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case “you” refers to that entity. If you do not agree to these Terms, do not use the Service.
“Account” means the primary registration record for the Service. “Authorized User” means an individual invited or permitted by you to access the Service. “Customer Data” means information submitted, stored, or processed through your Account, including lead information and configuration data. “Order” means the online checkout, statement of work, or other document that specifies Service features, fees, and subscription terms.
You must be at least 18 years old and capable of forming a binding contract to create an Account. You agree to provide accurate, complete, and current information during registration and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. Notify us promptly of any unauthorized access or security incident.
You are responsible for (a) configuring the Service in accordance with applicable laws and your internal policies, (b) ensuring that Authorized Users comply with these Terms and your Acceptable Use requirements, (c) securing identifiers, devices, and networks used to access the Service, and (d) obtaining any rights or consents required to upload Customer Data. You must not misrepresent your identity when communicating with prospects or customers via the Service.
Access to premium features requires an active subscription described in an Order. Subscription fees are invoiced in advance on the cadence specified in the Order (typically monthly or annually) and are payable in U.S. dollars via Razorpay or another approved payment processor. By providing a payment method, you authorize recurring charges until the subscription is canceled in accordance with these Terms.
Fees are non-refundable except where required by law. You are responsible for any applicable taxes, except taxes based on Leadaro’s net income. If a payment attempt fails, we may suspend the Service until payment is received. Upgrades take effect immediately and will be prorated for the current billing period; downgrades become effective at the next renewal term. Credits or refunds are not provided for unused portions of a subscription.
We continuously improve the Service and may add, change, or remove features with or without prior notice. If we make a material reduction in core functionality, we will notify you in advance via email or in-product messaging. Leadaro will use commercially reasonable efforts to minimize disruptions and provide scheduled maintenance windows outside of peak usage hours whenever feasible.
You agree not to: (a) use the Service for unlawful, deceptive, or abusive practices; (b) upload or transmit malicious code; (c) interfere with or disrupt the integrity or performance of the Service or related systems; (d) reverse engineer, decompile, or otherwise attempt to derive the source code of the Service; (e) send unsolicited or unauthorized advertising, spam, or bulk messages; or (f) infringe, misappropriate, or violate the rights of any third party. We reserve the right to investigate suspected violations and to disable access if you breach this policy.
The Service may include integrations with third-party products or services. Your use of third-party offerings is governed by their terms and privacy policies. Leadaro is not responsible for the acts or omissions of third-party providers, and we do not guarantee interoperability or ongoing availability of any integration. We may disable integrations that pose security or compliance risks.
You retain all rights to Customer Data. Leadaro processes Customer Data solely to provide and support the Service, to prevent or address technical issues, or as required by law. Our handling of personal information is described in the Leadaro Privacy Policy. You are responsible for ensuring that your use of the Service and storage of Customer Data comply with applicable data protection laws.
Leadaro owns all rights, title, and interest in and to the Service, including all software, designs, text, graphics, and trademarks, except for Customer Data and third- party materials. No rights or licenses are granted except as expressly stated in these Terms. You may not remove or alter proprietary notices displayed in the Service.
If you choose to provide suggestions, ideas, or feedback about the Service, you grant Leadaro a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you, provided that we do not publicly identify you as the source of the feedback without consent.
Each party may have access to information that is confidential to the other party, including business, technical, or financial information. The receiving party agrees to protect Confidential Information with the same degree of care it uses to protect its own confidential information and to use it only to fulfill obligations under these Terms. This obligation does not apply to information that becomes public through no fault of the receiving party, is independently developed, or is disclosed with consent.
Leadaro maintains administrative, technical, and physical safeguards designed to protect the Service and Customer Data. In the event of a confirmed security incident affecting Customer Data, we will notify you without undue delay and provide timely information to help you meet any legal or contractual reporting obligations.
These Terms remain in effect for the duration of your subscription and until all Orders have expired or been terminated. You may terminate a subscription at the end of its term by providing written notice prior to renewal. Leadaro may suspend or terminate the Service if you materially breach these Terms and fail to cure the breach within 15 days of notice. Upon termination, your right to use the Service ceases and we will delete Customer Data in accordance with our retention policy unless retention is required by law.
EXCEPT AS EXPRESSLY PROVIDED IN AN ORDER, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Leadaro does not warrant that the Service will be uninterrupted or error-free or that it will meet your specific requirements.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADARO’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE FEES PAID OR PAYABLE BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. IN NO EVENT SHALL LEADARO BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to defend, indemnify, and hold harmless Leadaro, its officers, directors, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from or related to (a) your use of the Service in violation of these Terms, (b) Customer Data or content you submit, or (c) any breach of your representations or obligations under these Terms.
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles. The parties agree to resolve disputes through good-faith negotiations. If a dispute cannot be resolved within thirty (30) days, either party may pursue relief in the state or federal courts located in Wilmington, Delaware, and each party consents to the exclusive jurisdiction and venue of those courts. Nothing prevents either party from seeking injunctive or equitable relief to prevent misuse of confidential information or intellectual property.
We may update these Terms from time to time. If changes are material, we will provide advance notice through the Service or via email. Continued use of the Service after the effective date of revised Terms constitutes acceptance of the changes. If you do not agree to the updated Terms, you should stop using the Service before they take effect.
If you have questions about these Terms or wish to deliver legal notices, please contact:
Email: hello@leadaro.io